Understanding People

Knowing what people want and need is the key to understanding them. And once you understand them, you can influence them and impact their lives in a positive way. Below are three helpful insights to not only understand people better, but to engage them with a whole new dynamic that may just wow them:

I can remember when I was in high school, there was this girl that no one ever talked to. And it irritated me. But then I realized I, too, had never taken the time to acknowledge her either. So, finally, one day I decided that I would just go over and talk to her. I mean actually validate her existence, not just throw her a “Hey, how ya doing? Okay, see ya later!” To my surprise, when I sat down beside her and said, “Hello,” her eyes got as big as watermelons. I think she was shocked that anybody would even take the time for her. I didn’t really know what to say, but I proceeded anyway. I guess I just wanted her to know that I thought she was important. Years later, this girl contacted me and told me how much that day and that conversation made a difference in her life.

I share that story, not to toot my own horn, but to testify of the importance of validating a person’s worth. When you treat everybody like they’re somebody you can literally change their life. Remember, it doesn’t take much effort to show people that you really care. Often, it’s just the little things – a smile, a word, a gift, an apology – that make the biggest difference.